From front-line case management to compliance monitoring and leading the projects for refugees and host communities, I am heading towards higher mastery in human rights, GBV, and Child Protection policies enablement through SBCC and RCCE. Throughout my professional journey, I raised mass awareness and sensitised stakeholders through advocacy, community mega events, and referrals mechanism via community leadership.
As a knowledge worker I am keen to utilize my professional acumen to continuously improve myself, people around me, and industrial practices with the aim of mutually progressing towards higher levels of professional maturity and activating knowledge economy civilization.
I can be best described as optimistic, high spirited, and broadminded leader. I love discipline, professionalism, and I am a visionary man. I respond to the world through action and rational intellect, rather than following perceptions. While I am about action and getting things started, I am not in a hurry and often wait for the optimum point in time.
I am an anthropological explorer and love tourism, philosophy, and scientific outreach. My quiet serene demeanor accords me a scholarly observer of human society. I am a high-spirited sci-tech enthusiast who enjoys social life immensely. My pseudoscientific side makes me enjoy intelligentsia pursuits like history, quantum entanglement, and multiverse debates. Personal challenge is always appreciated and I prefer one-on-one sports that stretch me to the limit.
Community service and primary care-giving makes a countable part of me. People find me as an important source of support in their lives, especially when things are chaotic or falling apart, because I'm the type of person who can be virtually unflappable. I am known for being a talented problem solver. I love relationships since I am sincere, straightforward, and a proven facilitator of truth and sincerity. In fact, I'm quite willing to acquiesce for the right person who just needs to make the case honestly.
I am appealing, cerebral, and my best qualities are loyalty, passion, positive personality, and creativity. I have a penchant for remaining above the fray and for maintaining my contemplation drumming individuality.
Development of MEAL trackers and compliance management dashboards.
Child protection case management.
Training and capacity building of communities.
Mobilizing the refugees and host communities on mega events.
Successfully managed series of inter and intra RV mega events.
Total risk management.
Mainstreamed prevention and response of Child Protection issues (PSEA & GBV).
Conflicts proactive resolution.
Eradication of inequality.
· Logistics Big data operations (veracity, analytics, decision making, archival).
· Performance monitoring of Last Mile operations across 16 cities.
· Capacity building of supply chain functional teams for performance tracking and improvement.
· Leading a fully diversified team of 20 Control Tower Agents (on site) and 15 Hub POCs (virtual).
· Mobilizing the inter-regional teams to new matrix projects along with routine operations.
· Key contribution towards enhancing the success rates of Last Mile hubs across the 2 regions.
· Working closely with the Operations and support teams to design and implement KPIs and dashboards (lead-times, percentage within SLA, success rate, gross to net margins, etc.) for E2E logistics and scheduling mitigating techniques to shrink inefficiencies.
· Monitoring, evaluating, reconciling, and analyzing supply chain multi-tier data: Deep diving into multi-tier data to understand root causes and to generate actionable insights to local and regional teams (First Mile, Last Mile, Vendor Operations, Customer Services, Localization, Finance, and Fraud Investigation departments) for regular monitoring to meet established targets.
· Ensuring decent work practices and people diversity and inclusion.
· Comprehensive HR support to the DEX Last Mile operations (twin cities).
· Close coordination with HRBP for the 2 regions DEX staff DA investigations and actions.
· Technical and non-technical hiring: Fully took over 11.11 campaign mass hiring for DEX Rawalpindi.
· Proactively looking after staff affairs and conflicts resolution.
· Guidance on HR policies and compensation & benefits to DEX staff.
· Identifying capacity building needs and developing training modules for DEX.
· Helping DEX staff in appraisals (midyear and annual).
· Directly training the DEX staff for performance tracking and improvement.
· Monitoring and leading the team of Control Tower Agents in the North region.
· Ensuring precise analytical reporting to different departments.
· Ensuring Last Mile shared KPIs including in-linehaul, on-time inbound, accurate fine-sorting, on-time handovers, meeting success rate targets, on-time reverse, and investigating lost cases.
· Ensuring project milestones are achieved within time and cost budgets.
· Performance monitoring and producing project deliverables well before deadlines and other teams nationwide.
· Full grip on Alibaba service platforms including yet not limited to Lazada LMS & LOP, XSpace, XCally, and Salesforce.
· Introduced MEAL approach on National and International level (Bangladesh venture), based on primary investigations of fleet activities.
· Upgraded Logistics Control Tower from maturity level 1 to level 3 of 4.
· Developed smart tools to overcome departmental constraints and led procedural alignment.
· Recruiting the right talent (technical and non-technical).
· Staff performance and capacity development.
· Orientation and onboarding processes.
· Training and consultancy of academicians and practitioners.
· Mainstreaming Corporate Social Responsibility, Social Entrepreneurship, and Knowledge Governance.
· Impact investment.
· Mobilizing resources and building partnerships.
· Event management.
· Aligning business plans with CSR strategy.
· Content & Knowledge management.
· Research & analytic report writing.
· B2B Communication & media coverage.
Research work on “Measuring KPK Government’s ground level change in Hazara Region (in collaboration with University of California, Berkeley PhD scholar).
Track project deliverables and project performance.
Provide updates, reports, and critical analysis of the field service and report to the sponsor.
Financial reporting
Budget planning & control
Monitoring & Evaluation
CH standards on quality & accountability
Resource optimization & management
Planning for procurement procedures and policies
Developing, maintaining, and analyzing budgets, preparing periodic reports that compare budgeted costs to actual costs
Advising management about issues such as upcoming risks, resource underutilization, and the assumptions underlying budget forecasts
Monitoring progress on engagements and working as part of project team
Implementing ways to reduce costs, enhance revenue and improve profits
Verifying Services Database from physical FSRs; 90% traveling throughout Haripur region.
Monitoring of economical, social, and psychological indicators from victim and affected women
Organizing and providing refresher training in monitoring and evaluation for programs and implementing partner staff, local organizations, and primary stakeholders with a view of developing local monitoring and evaluation capacity.
ESD vouchers\' verification; Sales reporting; Front desk and Office management; Coordination with linked pharmacies, logistics, and central warehouse; Human resources (recruiting & staff management); Communication skills
Financial planning & control; Monitoring & Evaluation; Physical & financial audit; Transparency & anti-corruption standards; Dashboard reporting; Resource optimization & management.